1. Introduction
Welcome to NexaGrid Digital (“we,” “our,” or “us”). We provide digital services including Web Development, E-commerce Management, Performance Marketing, Search Engine Optimization (SEO), and Online Reputation Management.
This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, or use our services.
By using our website or services, you acknowledge this Privacy Policy.
2. Information We Collect
We may collect the following information:
Personal Information: Name, email address, phone number, business name, and other contact details you provide.
Business Information: Website URLs, business details, product information, marketing goals, and other information necessary to provide our services.
Technical Information: IP address, browser type, device information, pages visited, and website usage data.
Communication Information: Messages, inquiries, feedback, and other communications sent to us.
3. How We Use Your Information
We may use your information to:
Provide and manage our digital marketing and website development services.
Manage e-commerce platforms, product listings, and online stores.
Plan and manage advertising campaigns on platforms such as Google and Meta.
Provide SEO services and improve website visibility.
Provide Online Reputation Management services and monitor public business reviews.
Respond to inquiries, provide customer support, and communicate project updates.
Improve our website, services, and customer experience.
Maintain business records and comply with applicable legal obligations.
4. E-commerce and Client Data
When providing E-commerce Management services, we may access business information, product catalogs, order details, inventory information, and other data necessary to manage a client’s online store.
We access such information only to the extent reasonably required to provide the agreed services and in accordance with the client’s instructions and applicable law.
Clients are responsible for ensuring they have the necessary rights and permissions to share customer and business information with us.
5. Performance Marketing, SEO and Reputation Management
We may use advertising, analytics, and search optimization tools to provide our services.
These may include Google Ads, Google Analytics, Meta Ads, Google Search Console, and other relevant platforms.
Depending on the services provided, we may process campaign performance data, website traffic information, search performance data, advertising interactions, and publicly available business reviews.
We do not guarantee specific advertising, search ranking, sales, or reputation outcomes.
6. Cookies and Tracking Technologies
Our website may use cookies, analytics tools, pixels, and similar technologies to:
Improve website functionality.
Understand website traffic and visitor behavior.
Measure marketing campaign performance.
Support advertising and conversion tracking, where applicable.
You may manage cookies through your browser settings or available website cookie controls.
Where required by applicable law, we will obtain consent before using non-essential tracking technologies.
7. Sharing of Information
We do not sell personal information to third parties.
We may share information with:
Service providers and hosting companies that support our website and operations.
Advertising and analytics platforms necessary to provide our services.
E-commerce platforms and other tools authorized by our clients.
Legal or regulatory authorities when required by applicable law.
We share information only as reasonably necessary for the purposes described in this policy or as otherwise permitted by law.
8. Data Security and Retention
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss.
We retain information only for as long as necessary to provide services, fulfill contractual obligations, maintain required business records, and comply with applicable laws.
No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
Depending on applicable law, you may have the right to:
Request access to personal information we hold about you.
Request correction or deletion of your personal information.
Withdraw consent where processing is based on consent.
Raise questions or complaints regarding our handling of personal information.
To exercise these rights, please contact us using the details provided below.
We will respond to requests in accordance with applicable law.
10. Third-Party Websites
Our website may contain links to third-party websites, including Google, Meta, e-commerce platforms, and other services.
We do not control the privacy practices of these websites. We encourage you to review their respective privacy policies before sharing personal information.
11. Children’s Privacy
Our services are intended for businesses and individuals who are legally capable of entering into relevant agreements.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable legal requirements.
Any updates will be published on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:NexaGrid Digital
Website: https://nexagriddigital.com
Email: nexagriddigital@gmail.com
Location: Sambhal, Uttar Pradesh, India