General Questions

Q: What services does NexaGrid Digital offer?

A: We offer 8 services: Web Development, SEO, Social Media Management, E-Commerce Management, Video Editing, Graphic Designing, Amazon Management, and Flipkart & Meesho Management.

 

Q: Where are you located?

A: We are based in Musa Isapur, Sambhal, Uttar Pradesh – 244302, India. We serve clients across India and work remotely with businesses globally.

 

Q: Who are the founders?

A: NexaGrid Digital was founded by Airoz Raza and Mohd Alam — two digital professionals passionate about helping Indian businesses grow online.

 

Q: How do I get started?

A: Simply WhatsApp or call us at +91 97566 43215, or email us at info.nexagriddigital@gmail.com. We'll schedule a free discovery call to understand your needs and suggest the best plan.

 

Service Questions

Q: How long does a website take to build?

A: A standard 5-page website takes 1–2 weeks. Larger or more complex websites may take 3–6 weeks. We always share a timeline upfront before starting.

 

Q: Do you manage Amazon and Flipkart accounts?

A: Yes! We fully manage Amazon, Flipkart, and Meesho seller accounts — from setup and listing to ads and performance reporting.

 

Q: Do you offer social media content creation or just scheduling?

A: We do both. We create original graphics, captions, and reels content — and then post and manage it on your behalf.

 

Q: Can you edit videos for Reels and YouTube?

A: Absolutely. We edit short-form Reels/Shorts and long-form YouTube videos with captions, graphics, color grading, and music.

 

Pricing & Payment Questions

Q: How much do your services cost?

A: Our services start from as low as ₹500 per video edit to ₹25,000+ for full monthly management packages. We have plans for every budget. Contact us for a free quote.

 

Q: Are there any hidden charges?

A: Never. All costs are communicated clearly in your proposal before any work begins. No surprises.

 

Q: What payment methods do you accept?

A: We accept UPI, bank transfer, and most online payment methods.

 

Q: Do you offer one-time projects or only monthly packages?

A: Both! You can hire us for a one-time logo, website, or video project — or sign up for ongoing monthly services.

 

Results & Support Questions

Q: Do you guarantee Google rankings?

A: We apply proven SEO strategies that consistently deliver results. However, no agency can ethically guarantee specific rankings as search algorithms are controlled by Google. We guarantee our effort, transparency, and commitment.

 

Q: How soon will I see results?

A: SEO results typically take 3–6 months. Social media growth varies by industry. Marketplace results (Amazon/Flipkart) can improve within weeks of optimization. We set realistic expectations from Day 1.

 

Q: Who will be my point of contact?

A: You'll work directly with our founders — Airoz Raza and Mohd Alam. We personally oversee every project to ensure quality.

 

Q: What are your support hours?

A: We're available Monday to Saturday, 10:00 AM to 7:00 PM IST. WhatsApp support is available for urgent queries.