Terms & Conditions

Effective Date: September 29, 2026

Welcome to NexaGrid Digital (“we,” “us,” or “our”). These Terms & Conditions govern your access to and use of our website, https://nexagriddigital.com, and the services we provide.

By accessing our website, submitting an inquiry, or engaging our services, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue using our website and services.

1. About NexaGrid Digital

NexaGrid Digital is a digital services agency based in Sambhal, Uttar Pradesh, India.

We provide services including:

• Website Design and Development.
• Performance Marketing, including digital advertising and campaign management.
• E-commerce Management, including online store management and marketplace support.

The scope of each service will be agreed upon separately with the client.

2. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not violate applicable laws or the rights of others.

You must not:

• Use our website for fraudulent, unlawful, or misleading activities.
• Attempt to gain unauthorized access to our website, servers, or systems.
• Upload or transmit malicious software, harmful code, or unauthorized material.
• Interfere with the security, functionality, or operation of our website.
• Copy, reproduce, or misuse our website content without prior permission.

3. Services and Project Scope

NexaGrid Digital provides digital services based on the requirements and objectives discussed with each client.

The scope of work, deliverables, timelines, pricing, revisions, and other project-specific conditions will be communicated and agreed upon before the commencement of work.

Any additional work or changes outside the agreed scope may require additional charges and revised timelines.

We reserve the right to decline projects that are unlawful, misleading, fraudulent, or inconsistent with our business policies.

4. Pricing and Payments

Service fees will be communicated to the client through a quotation, proposal, invoice, or other written communication.

• Clients must pay the agreed fees according to the payment schedule communicated for their project.
• Advance payments, milestone payments, or full payments may be required depending on the project.
• Third-party expenses, including advertising budgets, hosting, domains, premium plugins, software subscriptions, and other external services, may be charged separately unless otherwise agreed in writing.
• Additional requests outside the agreed scope may incur additional charges.

Work may be paused or delayed if required payments are not received within the agreed period, subject to the terms of the individual project agreement.

5. Website Development Terms

For website design and development projects, clients are responsible for providing accurate business information, content, images, logos, and other materials required for the project.

Clients must ensure that they have the necessary rights and permissions to use any materials supplied to us.

Project timelines depend on the timely provision of content, approvals, feedback, and other required information from the client.

Unless otherwise agreed in writing, domain registration, hosting, premium themes, plugins, third-party integrations, and ongoing maintenance are not included in the project fee.

Website handover, access credentials, and ownership of final deliverables will be handled according to the agreed project terms and applicable third-party licensing conditions.

6. Performance Marketing Terms

NexaGrid Digital may provide performance marketing services, including advertising campaign setup, management, optimization, and performance reporting.

Clients are responsible for providing accurate business information, approving advertising content, and maintaining sufficient advertising budgets in their respective advertising accounts.

Advertising spend paid to platforms such as Google Ads or Meta is separate from our service fees unless explicitly included in a written agreement.

We do not guarantee specific sales, leads, conversions, revenue, return on advertising spend, rankings, or business growth.

Advertising results depend on various factors, including market conditions, competition, budget, audience behavior, product quality, pricing, and platform policies.

Advertising platforms may modify their policies, restrict accounts, reject advertisements, or change their systems. We are not responsible for decisions or outages caused by third-party platforms.

7. E-commerce Management Terms

Our e-commerce management services may include online store management, product listing support, catalog updates, marketplace assistance, and other agreed activities.

Clients are responsible for the accuracy and legality of their products, product descriptions, prices, inventory information, shipping policies, and business documents.

Clients must ensure that their products and business operations comply with applicable laws, marketplace policies, and platform requirements.

We do not guarantee product sales, marketplace rankings, account approvals, uninterrupted account access, or specific revenue results.

Marketplace suspensions, payment holds, listing rejections, policy changes, and other decisions made by third-party platforms are outside our direct control.

8. Client Responsibilities

Clients agree to:

• Provide accurate, complete, and lawful information.
• Supply the materials and approvals necessary to complete the project.
• Respond to communications and requests within reasonable timeframes.
• Make payments according to the agreed schedule.
• Ensure that supplied content, products, and business activities comply with applicable laws.
• Maintain the security of their accounts and access credentials.

Delays caused by missing information, approvals, or payments may affect project timelines and delivery dates.

9. Revisions, Approvals, and Project Delays

The number of revisions and the approval process for each project will be determined by the agreed proposal or service agreement.

Requests that significantly change the original requirements or exceed the agreed revision limits may be treated as additional work.

We will make reasonable efforts to complete projects within the agreed timelines. However, timelines may change due to client delays, technical issues, third-party dependencies, or circumstances beyond our reasonable control.

10. Intellectual Property Rights

All content on our website, including text, graphics, logos, designs, and other materials, is owned by or licensed to NexaGrid Digital unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially exploit our website content without prior written permission.

Ownership and usage rights for project-specific deliverables will be governed by the relevant client agreement and applicable third-party licenses.

Third-party themes, plugins, software, stock images, fonts, and other licensed materials remain subject to their respective license terms.

11. Confidentiality and Data Protection

We will take reasonable measures to protect confidential business information shared by clients in connection with our services.

Clients should provide only the information and access necessary for the performance of the agreed services.

Our collection and use of personal information are governed by our Privacy Policy.

We do not request or require clients to share unnecessary sensitive information, passwords, or confidential financial details through unsecured communication channels.

12. Third-Party Services and Platforms

Our services may involve third-party platforms and providers, including hosting companies, domain registrars, advertising platforms, payment providers, e-commerce marketplaces, and software services.

These third-party services are governed by their own terms, conditions, policies, and privacy practices.

NexaGrid Digital is not responsible for third-party service interruptions, policy changes, technical failures, account restrictions, or actions beyond our reasonable control.

13. Limitation of Liability

To the extent permitted by applicable law, NexaGrid Digital shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

We are not responsible for business losses, lost profits, lost sales, advertising performance, marketplace decisions, third-party outages, or losses resulting from inaccurate information supplied by clients.

Nothing in these Terms & Conditions excludes or limits liability that cannot legally be excluded or limited under applicable law.

14. Indemnification

To the extent permitted by applicable law, clients agree to indemnify and hold NexaGrid Digital harmless from claims, liabilities, damages, and reasonable expenses arising from unlawful products, inaccurate information, unauthorized materials, or violations of third-party rights or applicable laws by the client.

15. Termination of Services

Either party may terminate a service engagement in accordance with the terms agreed upon in the applicable proposal or service agreement.

We reserve the right to suspend or terminate services if a client engages in unlawful activities, breaches material contractual obligations, fails to make required payments, or misuses our services.

Fees for work completed, services delivered, and approved non-refundable expenses remain payable according to the applicable agreement and law.

16. Changes to These Terms

NexaGrid Digital reserves the right to update or modify these Terms & Conditions at any time to reflect changes in our services, business practices, or legal requirements.

Updated terms will be published on this page with a revised Effective Date.

Your continued use of our website after changes are published constitutes acceptance of the revised terms to the extent permitted by applicable law.

17. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Subject to applicable law, disputes arising from these terms or our services shall be subject to the jurisdiction of the competent courts in Uttar Pradesh, India.

18. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us using the details below.

Company Name: NexaGrid Digital

Website: https://nexagriddigital.com

Email: Please use the official business email listed on our Contact Us page.

Location: Sambhal, Uttar Pradesh, India.