Terms & Conditions
Effective Date: August 22, 2026
Welcome to NexaGrid Digital. These Terms & Conditions govern your access to and use of our website and the purchase or use of our services.
By accessing our website or engaging our services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.
1. About NexaGrid Digital
NexaGrid Digital provides digital marketing and technology-related services, including but not limited to:
Website Design & Development
Search Engine Optimization (SEO)
Social Media Management
Social Media Marketing
Google Ads
Meta Ads
E-commerce Management
Graphic Design
Video Editing
Product Listing and related digital services
The exact services provided to a client will depend on the package, quotation, proposal, or agreement accepted by the client.
2. Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
Use the website for illegal or fraudulent activities.
Attempt to gain unauthorized access to our website or systems.
Copy, reproduce, or distribute our website content without permission.
Introduce viruses, malware, or other harmful technology.
Interfere with the security or operation of our website.
We reserve the right to restrict or terminate access to the website if these Terms are violated.
3. Services
All services are provided according to the agreed scope of work, quotation, package, or project agreement.
Any work requested outside the agreed scope may require additional charges and may have a different delivery timeline.
Service availability, results, and timelines may vary depending on the nature of the project and the client's requirements.
4. Client Responsibilities
Clients are responsible for providing accurate and complete information, content, documents, images, credentials, approvals, and other materials required to complete the project.
Delays caused by missing information, delayed approvals, lack of access, or changes requested by the client may affect the project timeline.
Clients are responsible for ensuring that the materials they provide to NexaGrid Digital do not violate copyright, trademark, privacy, or other applicable laws.
5. Payments
Payment terms will be communicated before the start of the project or service.
Depending on the project, an advance payment may be required before work begins.
The remaining payment, where applicable, must be made according to the agreed payment schedule.
NexaGrid Digital reserves the right to pause or suspend work if required payments are not received within the agreed timeframe.
6. Advertising Budget
For services involving Google Ads, Meta Ads, or other advertising platforms, the advertising budget may be separate from NexaGrid Digital's service charges.
Advertising performance depends on several factors, including market conditions, competition, audience, budget, platform algorithms, creative quality, and other external factors.
NexaGrid Digital does not guarantee a specific number of leads, sales, impressions, clicks, rankings, or revenue unless expressly agreed in writing.
7. Project Timelines
Estimated project timelines will be communicated based on the scope and requirements of the project.
Timelines may change due to:
Delayed client responses
Delayed approvals
Changes in requirements
Missing content or information
Third-party services or platform issues
Technical problems
Circumstances beyond our reasonable control
8. Revisions and Changes
The number of revisions included in a project will depend on the agreed package or scope of work.
Additional revisions or significant changes beyond the agreed scope may be charged separately.
Major changes after approval may require additional time and cost.
9. Intellectual Property
Ownership and usage rights for final deliverables will depend on the terms agreed for the specific project.
Unless otherwise agreed, NexaGrid Digital retains ownership of its pre-existing tools, templates, methods, processes, frameworks, source materials, and internal resources.
Third-party assets, fonts, plugins, software, stock images, music, or other licensed materials remain subject to their respective licenses and terms.
10. Third-Party Platforms and Services
Our services may involve third-party platforms such as Google, Meta, Amazon, Flipkart, Meesho, WordPress, hosting providers, payment providers, or other external services.
NexaGrid Digital is not responsible for changes, suspension, downtime, policy changes, account restrictions, algorithm changes, or other actions taken by third-party platforms.
Clients are responsible for complying with the terms and policies of platforms used for their business.
11. Results and Performance
Digital marketing and online business results can vary depending on numerous factors.
While NexaGrid Digital will make reasonable efforts to provide professional services, we do not guarantee specific business results, search engine rankings, sales, leads, followers, website traffic, advertising performance, or revenue unless specifically agreed in writing.
12. Cancellation and Refunds
Cancellation and refund requests are subject to our separate Refund & Return Policy and the terms agreed for the specific project or service.
Once substantial work has started, payments may become non-refundable depending on the work completed and expenses incurred.
13. Confidentiality
We will take reasonable steps to keep confidential business and project information provided by clients confidential, except where disclosure is required by law or is necessary for providing the agreed services.
Clients are also expected to maintain the confidentiality of any confidential information shared by NexaGrid Digital.
14. Limitation of Liability
To the extent permitted by applicable law, NexaGrid Digital will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or services.
This may include loss of profits, business opportunities, data, revenue, or expected results.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable law.
15. Website Content
The content available on our website is provided for general informational purposes.
While we make reasonable efforts to keep information accurate and up to date, we do not guarantee that all website content will always be complete, accurate, or error-free.
16. Suspension or Termination
NexaGrid Digital reserves the right to suspend or terminate services where a client:
Violates these Terms & Conditions.
Fails to make required payments.
Provides unlawful or fraudulent instructions.
Uses our services for illegal activities.
Repeatedly fails to provide required information or approvals.
Any outstanding payment for services already provided may remain payable after termination.
17. Force Majeure
NexaGrid Digital will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including technical failures, internet outages, platform outages, natural disasters, government actions, or other unforeseen events.
18. Changes to These Terms
NexaGrid Digital may update these Terms & Conditions from time to time.
Updated terms will be published on this page with a revised effective date.
Your continued use of our website or services after an update may constitute acceptance of the revised Terms.
19. Governing Law
These Terms & Conditions shall be interpreted and governed in accordance with applicable laws of India.
Any disputes will be subject to the jurisdiction of the appropriate courts, subject to applicable law.
20. Contact Us
If you have any questions regarding these Terms & Conditions, please contact NexaGrid Digital through the contact details provided on our website.
NexaGrid Digital
Digital Marketing & Web Development Services
Website: https://nexagriddigital.com